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Dear Members,
As the new year begin, we are committed to continue providing convenience, efficiency, new and good quality products. We are also committed to always being transparent with our community and members which is why we are sharing that starting 13th February 2023, we will no longer be able to provide free delivery as costs are constantly rising due to inflation, maintenance costs, and rental.
We promise to always deliver your favourite products as soon as we can while maintaining quality checks. Delivery prices will be kept to a minimum hence, all CHH members will automatically get a delivery discount for orders above RM 200.
Example:
- Customer order is RM 250, delivery fee charged for zone 3 is RM 15.
- With the delivery discount, customers will only have to pay RM 8 for delivery. System will automatically discount RM 7 off.
Delivery Fees based on Zone
*Updated on 21st Feb. 2023. This is an update as we received feedback that customers are unable to find / utilise the previous delivery promo code. With this update, the system will automatically apply the discount based on zone*
| Delivery Zone | Delivery Fee | Discounted Delivery Fee |
| Zone 1: Golden Triangle (KL City Centre) | RM 4 | RM 0 |
| Zone 2: Bangsar, Bangsar South, Mid Valley City, Seputeh | RM 8 | RM 0 |
| Zone 3: Kuala Lumpur, Selayang, Ulu Klang, Subang Jaya, SS2, Petaling Jaya | RM 15 | RM 8 |
| Zone 4: Seri Kembangan, Puchong, Batu Caves, Bandar Sunway, USJ, Tropicana | RM 15 | RM 10 |
| Zone 5: Klang (selected areas), Shah Alam, Selangor (selected areas) | RM 24 | RM 15 |
| Zone 6: West Malaysia | Depending on total volumetric Weight from RM 8 |
Subjected to promo code availability. |
| Zone 7: East Malaysia | Depending on total volumetric Weight from RM 15 |
Subjected to promo code availability. |
WE'VE FINALLY LINKED OUR SYSTEM WITH THE COURIER SERVICES!
To our customers residing out of Kuala Lumpur, we would like to thank you for your patience and consideration for the past few months. Our courier system is finally up and running so customers residing in other states can finally order at your own convenience directly at our website. We are forever grateful for the support and feedbacks our community have been giving.
As always, if you have any further questions about our delivery prices or anything in general, please do not hesitate to drop us an email at chhonlinetrading@gmail.com
Sincerely,
❤️ Team Chai Huat Hin